Returns & Exchanges

At ElkShape, we stand behind the durability of our gear; if you are not completely satisfied with your purchase, you can return or exchange items within 30 days of delivery. All returned products must be in original, unused condition with tags attached to qualify for a full refund.

1

Initiate Your Return

Log into our online returns portal with your order number and email address to select the items you wish to send back.

2

Print Shipping Label

Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.

3

Package and Ship

Securely pack your gear in its original packaging and drop it off at any authorized carrier location.

4

Refund Processing

After our warehouse team inspects the returned equipment, your refund will be issued to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing